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IT Operations and Architecture Sr Manager

Date: Jan 17, 2021

Location: São Paulo, São Paulo, BR, 04183-901

Company: Whirlpool Corporation

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

The IT Operations and Architecture Sr Manager role is key in the IT senior management team. Must be an effective ambassador with other parts of the business and manage the company's Architecture Team. In doing he/she will work closely with the CIO and IT Heads of Department to undertake:


  • IT Strategy within IT and align to the business strategy / objectives

  • Investment, business case and initiative prioritisation in conjunction with the business

  • Enterprise, solution, infrastructure, security, privacy and data architecture


  • Responsible for managing the architecture and design authority function:

  • Allow business flexibility

  • Oversee adherence to the architecture strategy, principles and framework throughout IT 

  • Defining the technology solution and environment roadmaps to ensure capacity and scalability, as demand and usage evolve within the business. This will be obtained through Having visibility and understanding of the entire technology landscape

  • Working with Key Technology Partners to ensure the implementation of the Roadmaps and Standards

  • Identifying, assessing, addressing and communicating risks related to the Roadmap

  • Ensuring that systems are architected to be secure and resilient through the effective application of security and Business Continuity principles

  • Leading the definition and validation of architecture principles and standards

  • Defining a full Technical Architectural Roadmap

  • Communicating architecture and IT standards to all stakeholders and ensure standards are published, updated and adhered

  • Liaising with key IT partners to quantify and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of IT solutions from an Architecture perspective

  • Keeping up to date of Architecture, IT Strategy and technology innovation best practices and trends

  • Managing and maintaining the service catalogue

  • Evaluating, designing, solutioning and trouble-shooting IT across all IT functions and working at the point of need.




  • Agile way of working

  • Provide regular progress reports to the CIO;

  • Develop and foster internal and external stakeholder communications;

  • Exercise quality control and progress control over the work of direct reports, motivating them and ensuring that good standards of discipline and conduct are maintained and preparing periodic performance appraisals;

  • Identify and shape current and future needs for staff skills, and enterprise architecture and make recommendations for improvements and changes to departmental structure where these are seen to be needed;

  • Undertake yearly appraisals, recruit, train and develop direct reports in conjunction with the HR department to meet the changing needs of the company;

  • Budget planning & control over IT Strategy and Architecture, and monitoring of project budgets.



The ideal candidate will be bring the following: 


  • Experience on leading leaders.

  • Fluent in English (both written and spoken)

  • Expertise with containerization such as Docker and orchestration with Docker Swarm or Kubernetes.

  • Understanding of Agile, DevSecOps and other development processes and methodologies.

  • Experience with cloud infrastructure support in mixed Linux, UNIX and Windows environments.

  • Knowledge of the Google/AWS/Azure platform or a cloud environment

  • Experience designing and maintaining large-scale web applications.


Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 65 manufacturing and technology research centers in 2018. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world. 

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Additional information about the company can be found at, or find us on Twitter at @WhirlpoolCorp.

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