Senior Executive - LMS Module

Date: Jan 2, 2022

Location: Gurugram, HR, IN, 122002

Company: Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and Yummly. In 2020, the company reported approximately $19 billion in annual sales, 78,000 employees and 57 manufacturing and technology research centers. 


Whirlpool Corporation is consistently recognized by FORTUNE as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and Spirit of Winning propel our teams to excellence. Get to know us and see what it's like to be part of a company that is in constant pursuit of improving life at home.



The team you will be a part of

This role is  a part of the Global Back Office team (HR Shared Services)

This role in summary

Whirlpool has implemented the complete suite of SuccessFactors globally. The GBO Team is the HR Shared Services division of Whirlpool and is responsible for resolving/managing any employee level queries/issues globally. 

The SF LMS analyst will be part of the HRIS/System Admin team and is responsible for the Success Factors Learning Module. The analyst must have extensive experience in configuring and custom development with excellent functional and technical skills. Should be able to work with the business to understand their needs and coach them on the appropriate solutions (capability consultant), while at the same time; work with a technical support team to drive them to an efficient technical solution design.

Your responsibilities will include

  •  Review End to end implementations and support 

  • SAP Release Management including Regression testing

  • In Depth understanding of integration points for Learning management system

  • Will be expected to work creatively and analytically in a problem-solving environment

  • Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state and local authorities

  • Participate in the review of new functionality for each system release and in the implementation and testing of the release

  • Partner with vendors on data accuracy, troubleshooting and business process changes

  • Maintain business process documentation

  • Manage setup of system content, including loading and testing of new fields, projects, data

  • Identify opportunities for improvements to how the application(s) are used (which would be raised to the broader HR Operations (HR Ops) leadership for continuous improvement)

  • Involved in UAT reviews and Sign-offs, staging data, walk-through processes with AMS team, explaining the errors and pain points.

  • Working the errors with the respective team to have them corrected in the system in a timely manner

  • Review AMS provided solution or questions, assist in helping understand issues, explaining process and test AMS solutions and regression testing

  • Project work, as and when needed

Minimum requirements

  • In depth knowledge of learning module with at least 2 full life cycle implementation or support experience

  • Excellent communication (written and oral) and interpersonal skills

  • Flexible to work in shift hours - 12.30pm to 9.30 pm

Preferred skills and experiences

  • Preferred Certification on LMS

  • Customer Centric approach and experience in managing global customer preferred

  • Ability to focus on continuous improvement to create internal efficiencies

  • Knowledge/experience of any other SuccessFactors module will be an added advantage

  • 2-5Yrs experience


Connect with us and learn more about Whirlpool Corporation 


See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.


At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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