Manufacturing Training & Development Lead

Date: Sep 10, 2021

Location: Greenville, OH, US, 45331

Company: Whirlpool Corporation

Requisition ID: 41878    

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork, and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.



Functional Overview:

Reporting to the North American Region (NAR) Technical Training Leader, Greenville, OH the Lead, Training and Development is responsible for all phases of the learning design and delivery process for hourly employees while supporting salary development as planned within the Manufacturing Training Area (MTA). This position will be responsible for analyzing training needs, execution of training, and measuring the effectiveness of the training solutions.  This position also will assist with training coordination and technical writing of manufacturing-related documentation. 


Job Responsibilities:

  • Facilitate onboarding, orientation, and work readiness for hourly new hires.
  • Participate in a site-wide apprentice program by partnering with relevant internal stakeholders and external resources to identify needs and assess the overall performance of the program to drive continuous improvement opportunities. 
  • Assist in leading the certification and management of internal trainers needed for hourly associate development and work readiness utilizing the 4 steps of the training method.
  • Conduct training needs assessment for hourly associates by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks.
  • Monitor and Manage costs associated with training activities inside the MTA.
  • Support the Human Error Committee to identify and eliminate human error losses through proper understanding of human nature and implementation of sustainable countermeasures.
  • Designs site standards and operational documentation and provide training solution through needs assessment and validation of job cover matrices
  • Oversee training based on job-specific, site-specific, and software application-specific classes.
  • Assess learner and system needs and the optimal learning methods for those needs.
  • Design, develop, and deliver systems training program content and instructional tools, including computer-based resources.
  • Technical Writing: Develop Standard Operating Policies (SOPs), work instructions, and other documentation.
  • Report training metrics related to systems training, such as satisfaction, completion rates, learner retention.
  • Monitor and continuously improve the effectiveness of training programs and resources.
  • This position is located in Greenville, Ohio.

Minimum Requirements:

  • Bachelor’s Degree
  • 3 + years of experience with design, development, and delivery of training programs including training needs analysis, training evaluation, and instructor evaluation
  • 1 + years of experience in Manufacturing


Preferred Requirements:

  • Experience with learning management system software applications and/or on-line training programs
  • Demonstrable ability to develop and implement training plans for onboarding of new hires
  • Ability to deliver information in a group setting both orally and written
  • Experience with learning management systems and related training and quality evaluation tools
  • Strong verbal and written communications skills, strong interpersonal skills, and ability to work in a team environment
  • Strong analytical, empathy, and problem-solving skills
  • Flexibility and adaptability to a fast-paced, changing operational environment.
  • Proficient in Google Suite Platform including Google Sheets, Google Slides, and Google Documents




Whirlpool Corporation (NYSE: WHR) is the world’s leading kitchen and laundry appliance company, with approximately $20 billion in annual sales, 77,000 employees, and 59 manufacturing and technology research centers in 2019. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and other major brand names in nearly every country throughout the world. Additional information about the company can be found at    

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

Nearest Major Market: Dayton
Nearest Secondary Market: Cincinnati

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