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User Experience Designer

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Date: Dec 6, 2018

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 30068 

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

Function Overview

Ensuring the next generation of home appliances are useful, usable and desirable.  You will be a key contributor that guides products during the advance development cycle.  Throughout this cycle, your daily activities evolve from understanding our consumers' needs, developing design solutions within the interaction design & future hardware framework to evaluating and refining the results.  


Job Description

  • Support  user-centered design activities within the product development processes in the cross-category UX (User Experience)  team
  • Understand our consumers' needs, behaviors, and abilities and be an advocate for them throughout the product development
  • Create compelling, innovative user interaction designs for Whirlpool connected home appliance products and services that stand out in the marketplace
  • Develop, conduct, and analyze usability studies; providing input and actionable recommendations to process partners along with benchmarking competitors
  • Collaborate with other industrial designers, usability specialists, visual & motion designers, software specialists & other process partners across the globe in nurturing a world-class organization. And with all across brands, categories and regions to drive a consistent user experience throughout the organization
  • Evaluate state of the art and emerging product design in competitive spaces and interpret relevant trends in user interaction technologies and practices
  • Develop holistic prototypes covering on-product  (control panel user interface) & off product (mobile app, voice etc) user experiences
  • Needs to create/maintain reusable software elements for all the architectures & interaction modalities across different experience frameworks for all the global brands
  • Contribute to the interaction design and write behavior specifications describing control panel or off appliance experience behavior
  • Model Whirlpool core values of respect, integrity, diversity, and teamwork


Minimum Requirements

  • Bachelor's degree in Human Factors, Human-Computer Interaction, Interaction Design, or Psychology
  • 1+ years industry experience in designing & creating product or mobile user experiences


Preferred Requirements

  • Graduate degree 
  • Portfolio of classroom or work projects that demonstrate the application of user-centered design practices.
  • Familiarity with understanding and synthesizing user needs through methods such as contextual inquiry, persona development or participatory design
  • Familiarity with evaluating products using: heuristic reviews, formative and summative usability studies
  • Familiarity with developing interaction design concepts.  Experience creating low-fidelity software prototypes using popular software tools
  • Excellent communication, presentation, and negotiation skills


About us

Whirlpool Corporation (NYSE: WHR) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 


Additional information about the company can be found on Twitter at @WhirlpoolCorp. 

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

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