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Sr. Engineer - Continuous Improvement Quality Lead (Electronics and IOT)

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Date: Aug 8, 2019

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 32682 

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.


Function Overview

Whirlpool is seeking qualified candidates for a Continuous Improvement (CI) Quality Lead (Electronics and Internet of Things (IoT) in Benton Harbor, MI to join our Global Electronics Quality organization.  As a CI Quality Lead on our team, you will have the responsibility to create actionable insights and support the tactics to achieve the quality targets related to Electronics and IoT customer issues.  You will collaborate with a global cross-functional team to develop detailed plans and actions to improve the quality of our products, while ensuring that lessons learned are captured for reuse by future projects.  This role provides an excellent opportunity to be part of a dedicated and passionate team while working in a fast-paced environment.


Job Responsibilities

  • Analyze data from service calls to define paths to quality improvement targets.
  • Align with Product Quality Leads, Marketing, and Engineering to identify customer pain points and create plans to contain and correct issues on existing products.
  • Document and maintain Lessons Learned to support Continuous Improvement and prevention of repeating failure modes on future products.
  • Communicate pipeline of upcoming design changes to different stakeholders, including those throughout Manufacturing.
  • Support Operations and Logistics with phase-in/phase-out plans of material during a design change.


Minimum Requirements

  • Bachelor's Degree in Engineering
  • 4+ years working with electrical systems in Product Development or Quality


Preferred Requirements

  • Six Sigma Black Belt
  • Background in Operations or Manufacturing and Software development
  • "Influencer" role experience -  accountability for mostly other functions' deliverables requires a particular and unique skill set to accomplish tasks
  • Excellent problem solving skills
  • A relentless passion to drive critical thinking to identify the real cause of a problem
  • Capability to work across functional boundaries to solve problems
  • Positive attitude in interactions with process partners
  • Ability to work in a fast-paced team environment
  • Self-starter that takes ownership of all aspects of project management
  • Excellent interpersonal skills with the ability to communicate technical subjects to different levels
  • Proactive in developing answers to questions and offering solutions
  • Able to keep careful records and to deliver information on time
  • Demonstrated commitment to continuous learning and professional development
  • Proficient in 8D methodology



About Us

Whirlpool Corporation (NYSE: WHR) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.


At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


Additional information about the company can be found on Twitter at @WhirlpoolCorp.

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

Job Segment: Quality Engineer, Electrical, Engineer, Electronics Engineer, Manufacturing Engineer, Engineering

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