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Shared Services - Senior Representative, Finance Operations

Date: Apr 7, 2021

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 42725 

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.


Shared Services - Senior Representative, Finance Operations

Functional Overview 

The Shared Services Specialist will foster relationships with trade customers, vendors, suppliers and internal cross-functional teams supporting Whirlpool's Brand Value Creation, Every Home Everywhere and business strategies. 

Currently, we are seeking candidates for positions in Shared Services Accounts Payable, Accounts Receivable and Credit Underwriting (cash cycle for North America operations).   
These entry-level positions within Shared Services provide career opportunity for upward mobility into Whirlpool’s greater finance or accounting organization
Job Responsibilities

Accounts Payable

  • Foster relationships with customers/suppliers providing support in the areas of problem resolution and driving continuous improvement with process enhancements. 
  • Apply credit/payment, perform root-cause analysis of credit/payment issues, prepare and report results of analysis, and monitor and manage reporting and controls involving Finance processes. 
  • Identifying and reconciling disputed amounts, creating debit/credit memos and generally improving cash flow.

Accounts Receivable

  • Collect trade customer accounts receivable payments and take action as necessary with past due balances. 
  • Identifying and reconciling disputed amounts, problem resolution, initiating debit and credit memos for discrepancy resolution, provide project leadership to improve departmental cash flow and set a positive leadership example for Trade Partner Financial Services (TPFS).  
  • Interface with trade customers, field sales, logistics, and order entry and deployment functions to develop plans and processes to ensure relationships optimize sales and cash flow. 

Credit Underwriting

  • Perform credit underwriting, analyze financial statements, manage customer relationships, collaborate with the sales and collections teams, manage credit risk for the company, and administer credit policies and standards. 
  • Interface with trade customers, field sales, credit/accounts receivable management, and Customer Master teams to develop plans and processes to ensure relationships optimize sales and cash flow. 

Minimum Requirements

  • Bachelor Degree (or degree in process with anticipated completion Spring/Summer 2021) in Finance, Accounting or Business
  • Experience in Accounting or Finance (academic or internship/co-op or professional work experience)

Preferred Requirements 

  • 1+ years of Accounting or Finance experience
  • Beyond basic understanding of financial statement analysis and interpretation.
  • Ability to manage multiple projects on a tight timeline.
  • The ability to identify and implement process improvements, prepare and analyze data to provide meaningful recommendations to leadership. 
  • Excellent communicator, possess good analytical and problem solving skills, act independently and negotiate win-win solutions with a wide range of customers and internal Whirlpool process partners. 
  • Excellent organizational and presentation skills. 
  • Excellent computer skills, preferably on a wide range of applications such as Microsoft Office Skills, Excel, Word, Power Point , SAP & BW, Google Apps, etc.
  • Familiarity with Sarbanes Oxley and U.S. GAAP


About us 

Whirlpool Corporation (NYSE: WHR) is the world’s leading kitchen and laundry appliance company, with approximately $20 billion in annual sales, 77,000 employees and 59 manufacturing and technology research centers in 2019. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world. Additional information about the company can be found at    


At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

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