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Senior Communications Analyst - Global Product Organization

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Date: Jun 8, 2019

Location: Benton Harbor, MI, US, 49022-2692

Company: Whirlpool Corporation

Requisition ID: 32524 

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.


Senior Communications Analyst - Global Product Organization


Function Overview
Currently, we are seeking qualified candidates for a Senior Communications Analyst role within our Global Product Organization. The Global Product Organization is made up of nearly 4,000 employees in over 65 locations spanning four regions. This role supports a global strategic imperative for the company to transform the way Whirlpool designs, develops and delivers winning products to consumers around the world and works closely with various business leaders across multiple regions and functions to achieve the large-scale transformation to deliver product leadership. This role will develop engagement and communication strategies and plans to engage the organization through various communication formats, and track success of adopting and leveraging new tools, behaviors, and processes to strengthen organizational performance.


Job Responsibilities

  • Communications and Employee Engagement:
  • Create and deliver engagement strategies and innovative, two-way communication solutions that drive better alignment, understanding, embedment and dialog within the organization.
  • Drive sustainable business outcomes through effective change management and communications efforts.
  • Understand stakeholders, communication and engagement needs to shape a plan for connecting our employees to a common purpose, vision, strategy, and key priorities.
  • Leverage standard processes and technology to plan and execute various types of communications and events (e.g., town hall meetings, employee-facing product shows, leader emails, leader/employee roundtables, videos, presentations, organizational announcements, etc.).
  • Serve as a communications and change management partner on strategic organizational initiatives.
  • Deploy pulse surveys, reports and recommended actions on a quarterly basis.
  • Cross-Functional and Global Collaboration:
  • Develop necessary partnerships cross-functionally and globally to achieve strategy and outcomes. Establish and maintain effective relationships and communication channels with key teams, Whirlpool stakeholders, and others (vendors, partners, etc.) to ensure successful implementation.
  • Work as part of a global team with colleagues from across several functions (Marketing, Manufacturing, Product Development, Procurement, etc.) as well as all regions including Corporate Center, the North American, Latin American, Asian and EMEA (Europe Middle East and Africa) regions, and global business leaders.
  • Project Management:
  • Develop proactive, comprehensive project strategies and plans including a structured framework to engage key reviewers and stakeholder and align key activities and milestones with success metrics.
  • Measure success of engagement and communications activities developed to drive engagement across multiple audiences and vehicles.
  • Analyze and interpret employee data and feedback.

Minimum Requirements

  • Bachelor’s Degree
  • 3+ years of experience in a business communications role


Preferred Requirements

  • Previous experience in an internal communication role for a global, public company.
  • Bachelor's degree in Communications, Organizational Psychology, Human Resources, or a related discipline preferred.
  • Experience within business management, project management, communications, change management, consulting and/or HR preferred.
  • Experience with external and social media communications a plus.
  • Analytical, organizational and decision-making skills.
  • Understanding of business priorities, challenges, and direction to drive employee engagement through effective communications and desired outcomes through a robust strategy.
  • Experience developing communications strategies and plans to drive change; experience with projects that include large scale transformation, organization, business process changes preferred.
  • Ability to demonstrate credibility and diplomacy when managing key stakeholders at various levels, adapt quickly to a changing environment and manage multiple priorities and stakeholders.
  • Ability to interact and connect with individuals at all levels of the organization. Understanding of the impact of decisions on various parts of the organization and ability to manage varying dynamics of the organization.
  • Success developing innovative ideas, developing creative approaches to challenges and opportunities, and turning ideas into reality.


About us


Whirlpool Corporation (NYSE: WHR) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.


At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


Additional information about the company can be found on Twitter at @WhirlpoolCorp


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