Global Information Systems Program Manager

Date: Jun 9, 2021

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is the world’s leading kitchen and laundry appliance company, with approximately $19 billion in annual sales, 78,000 employees, and 57 manufacturing and technology research centers in 2020. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and other major brand names in nearly every country throughout the world. 


Whirlpool Corporation is consistently recognized by FORTUNE as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and the Spirit of Winning propel our teams to excellence. Get to know us and see what it's like to be part of a company that is in constant pursuit of improving life at home.

Global Information Systems Program Manager


This Role InSummary:

As a Global Information Systems Program Manager, you will play an invaluable role to act as a servant leader for Agile Release Scrum teams for effective delivery of Direct to Consumer/ Brand Marketing program objectives. 


This role is in the Global Information Systems Direct to Consumer/ Brand Marketing team and will mainly support Whirlpool North America (US, Canada, Mexico), but you will also be expected to collaborate and coordinate with groups across the globe.  


Your Responsibilities Will Include:

  • Build strong relationships with various stakeholders
  • Collaborate with Business Stakeholders, Cross-functional teams, Technical Architects, Scrum Masters, and GIS Delivery lead to build the Release Train vision/ goals 
  • Understand business objectives and assist in capability prioritization 
  • Lead Program Increment planning sessions and other Scaled Agile Framework (SaFe) Agile release train ceremonies like Scrum of Scrums, Sprint Demos, Roadmap planning 
  • Manage risks and dependencies in the release train and help remove impediments
  • Work closely with DevOps team, Application Maintenance and Support (AMS team), Testing team to ensure successful delivery of new capabilities to production 
  • Ensure effective transitions from the development team to Application Maintenance and Support (AMS team)
  • Communicate progress on key initiatives to leadership and escalate when necessary 
  • Drive and implement continuous improvement to improve the quality of delivery, time to market, and overall performance of the program
  • Manages multiple suppliers and maintains strong relationships.  
  • Manage program budget and ensure delivery within the allocated budget 


Minimum Requirements:

  • Bachelor’s degree
  • 3 + years of experience in Information Technology (IT)
  • Experience delivering technology solutions using Agile methodology 


Preferred Skills and Experiences:

  • 5+ years of work experience delivering technology solutions 
  • Experience working as a Release Train Engineer or Scrum Master or Project manager
  • SaFe Agile methodology certification or experience delivering solutions in the SaFe agile framework
  • Experience using project management tools like Jira/Confluence
  • Experience working in large E-commerce/Digital Marketing projects
  • Understanding of Marketing technology stack
  • Understanding of Ecommerce Technologies
  • An influential leader that partners well with all areas of the business
  • Clear written and oral communication skills 
  • Coaching organizations on Agile methodologies
  • Demonstrated values of teamwork, the spirit of winning, respect, and integrity


Connect with us and learn more about Whirlpool Corporation.


See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, Linked In, Instagram and YouTube.


At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

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