Cyber Security Operations, Technical Manager - Global Information Systems

Date: Sep 9, 2021

Location: Benton Harbor, MI, US, 49022-2692 Springfield, IL, US, 62701

Company: Whirlpool Corporation

Requisition ID: 41669

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

Function Overview:

As a Cyber Security Operations, Technical Manager, you will help secure Whirlpool’s infrastructure against both insider and outsider threats. You will take on the subject matter expert (SME) role of managing Whirlpool’s state-of-the-art security tools to correlate threats, respond to incidents, and protect our global assets. Additionally, you’ll work collaboratively with other members of our Global Security team to investigate incidents, analyze attack methods, research new defense techniques and tools, and document procedures for the Global Security Operations Center. Successful candidates will need a strong foundation in Information Security and a strong desire for continuous learning. 



  • Own, operate and drive security operations and protections for the company
  • Coordinate defense in depth protections with 3rd party providers for threat intelligence, threat analysis, and threat remediation
  • Respond to threats in real-time, through diagnosis, communication, and remediation
  • Prevent successful attacks by hardening Whirlpool’s defenses and working to close vulnerabilities
  • Bring and build expertise in cybersecurity tools in Whirlpool’s environment
  • Lead and manage significant security-related projects
  • Represent the cybersecurity function in multiple forums
  • Report directly to the Cyber Security Operations, Senior Manager
  • Provide input and recommendations on cybersecurity policy, risk, and overall security best practices
  • Develop and enhance proactive Threat hunting for the Cyber Security team
  • Interact with, influence, and negotiate security requirements with internal and external parties
  • Ability to travel domestically and globally


Basic Qualifications:

  • Bachelor’s Degree
  • 4+ years of experience in Cyber Security


Preferred Qualifications:

  • Technical proficiency in SIEM (Security information and event management) tools, such as Splunk.
  • Experience with Antivirus and encryption tools
  • Experience with Vulnerability Management tools and processes
  • Technical expertise in creating standard operating procedures
  • Provide coaching and mentoring to team members
  • Servant leader mindset for keeping Whirlpool safe, secure, and reliable
  • Strong Technical expertise in Endpoint Detection and Response security tools, CASB (cloud access security broker) tools, and DLP (Data Loss Prevention ) solutions
  • Cloud security operations experience and cloud orchestration operations
  • Technical expertise in digital forensics
  • Ability to work calmly under pressure in the face of adversity and threat activity
  • Ability to manage expectations, bring together and align different points of view
  • Possess outstanding executive presence and communication skills in oral and written form
  • Ability to establish positive working relationships and garner influence with other functions
  • Project management experience for full security system lifecycle and security tool upgrades, including business case development
  • Self-motivated to own and solve difficult challenges and ability to motivate others to higher levels of performance and engagement
  • Strong technical competence up and down the technology stack - user interface, applications, communications, infrastructure, database, network, storage, etc
  • Strong desire and aptitude for continuous learning and keeping abreast of new and emerging technology


About us


Whirlpool Corporation (NYSE: WHR) is the world’s leading kitchen and laundry appliance company, with approximately $20 billion in annual sales, 77,000 employees and 59 manufacturing and technology research centers in 2019. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world. Additional information about the company can be found at    

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Currently, we are seeking qualified candidates for an Operations Support Supervisor to join our Findlay Operations organization. This role provides a great opportunity for a motivated individual that has a manufacturing background, exceptional leadership skills, and is able to achieve world-class performance in safety, quality, productivity, and engagement. 


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