Associate Digital Product Manager, Laundry Cycle

Date: Nov 21, 2021

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 46814 

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and Yummly. In 2020, the company reported approximately $19 billion in annual sales, 78,000 employees and 57 manufacturing and technology research centers. 

Whirlpool Corporation is consistently recognized by FORTUNE as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and Spirit of Winning propel our teams to excellence. Get to know us and see what it's like to be part of a company that is in constant pursuit of improving life at home.


Associate Digital Product Manager, Laundry Cycle


This role in summary
If you have a passion for consumer, technology, and solving real world problems, we have the perfect role. We are making the everyday acts of care in laundry easier, faster, and better with the latest technology in connected products, content and mobile apps.


We are seeking a talented individual to define and execute against a giant vision. You will work among awesome engineers, designers, and developers in an agile environment.

The role demands consumer obsession, principled thinking, well honed product judgement, a stubborn refusal to settle and a mentality of starting with the user experience and working backwards.


The location for this position will be Benton Harbor, MI with a partial remote working structure.


Your responsibilities will include

  • Assist in continuous product improvement by ideating and defining user stories and product requirements to guide both design and development
  • Deeply understand the consumer, identify product gaps, and generate ideas that improve the user experience, increase adoption and create new revenue streams
  • Support the launch process and Go-to-Market strategy for digital products collaborating with cross-functional teams including brand & category management, shopper insights, sales training, among others
  • Drive post-purchase user engagement and improve customer ratings for Whirlpool and Maytag brands
  • Conducting user research and market experiments in order to validate concepts and determine product direction
  • Evaluate, manage, and support third-party data sources and analytics integration
  • Leverage data and technology to activate and power personalized ownership experiences for our consumers
  • Support IoT quality for Maytag and Whirlpool brand apps - monitoring feedback and managing maintenance of business.
  • Leverage Agile methodologies to help coordinate successful mobile app releases. Engage with developers and scrum team on agile ceremonies, planning, grooming, demos, and retrospectives. 
  • Collaborate with brand managers, UX/UX, and product teams to create consistent support documentation (training materials, knowledge bases, etc.)

As a key player in our revolution you must be someone who:

  • Teams masterfully with others. Not just when it’s easy, but also when things get tough, you are capable of being collaborative and developing extreme followership
  • Simplifies the complex
  • Challenges the status quo continuously to achieve excellence and drive transformation
  • Sees around corners, anticipating challenges and overcoming them in advance
  • Ability to influence various stakeholders without direct authority

Minimum requirements

  • Bachelor’s Degree, or, in lieu of a Degree a High School Diploma or GED and 5+ years of product management experience
  • 2+ years of product management or product marketing experience in the tech/IoT, mobile apps, UX design, consumer products, or retail
  • 2+ years of experience working with data/analytics tools, including Google Analytics

Preferred skills and experiences

  • Bachelor’s Degree in Marketing, Business, Computer Science
  • Understanding and/or hands-on experience working in Agile environment, supporting app/software development 
  • Knowledge of multiple functional areas such as product management, engineering, UI/UX, sales, client support, finance and marketing
  • Familiarity with current and emerging technologies
  • Passionate about technology and smart homes
  • Consumer-centric mindset
  • Strong communication and problem solving skills
  • Highly organized and resourceful 
  • Strong sense of urgency and bias for action 
  • Strong analytical and technical skills, including an understanding of how to interpret customer needs and translate them into application requirements.






Connect with us and learn more about Whirlpool Corporation 

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

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