Analyst, Supply & Logistics

Date: Oct 12, 2021

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 47406        

Whirlpool Corporation (NYSE: WHR) is the world’s leading kitchen and laundry appliance company, with approximately $19 billion in annual sales, 78,000 employees, and 57 manufacturing and technology research centers in 2020. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and other major brand names in nearly every country throughout the world. 


Whirlpool Corporation is consistently recognized by FORTUNE as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and the Spirit of Winning propel our teams to excellence. Get to know us and see what it's like to be part of a company that is in constant pursuit of improving life at home.

Analyst, Supply & Logistics


This Role in Summary:

We are seeking qualified candidates for the position of Analyst, Supply & Logistics. If you have a background in inventory management and in managing supplier relationships, then this position may be for you. Responsibilities will be to engage with the supply chain required to support service parts to our to our customers. This is a great opportunity for someone with the desired background who works well within a team and is detail-oriented.  


Your Responsibilities Will Include:         

Drive outstanding commitment to our consumers, expediting service parts to our Plainfield Parts Distribution Center, working closely with the supply base, and internal process partners, coordinating timely shipments of materials to meet required delivery expectations. Provide accurate and timely communication related to part availability status to both internal and external customers. Continuously identify improvement opportunities on departmental processes to simplify work, standardize processes and eliminate waste.


  • As a process leader, drive the completion of projects and initiatives that are critical for supporting parts availability by identifying and resolving issues that would otherwise prevent our customers from receiving service parts. 
  • Lead supplier meetings providing accurate updates while representing Inventory Management as the primary point of contact. 
  • Follow up on late shipments with suppliers and Operations, expediting parts, including coordinating Emergency Orders Fulfillment to avoid product exchange. 
  • Work in a collaborative work environment, partnering with Service Procurement, Service Engineering, Customer Relations, and our Plainfield Operations team (Whirlpool Parts Distribution Center) to resolve key issues tied to part availability, quality, damage, and over/under shipments
  • Manage inventory by controlling substitution/succession timing, reviewing losses and gains, and disposition of open items.
  • Provide timely communication to our customer base, providing updates and shipping information to the field.
  • Interact with all levels of the organization and practice excellent communication with associates, supervisors, peers, managers, as well as upper management, all in alignment with Whirlpool's Leadership Model.
  • Communicate and influence all levels of the organization by embodying and exhibiting team spirit at all times.
  • Analyze, refine, and recommend future state processes, best practices, tools, etc. to include in the final design.
  • Assist with process mapping, etc. to drive productivity improvement projects. 
  • Develop others, coach, mentor, and challenge associates to understand, embrace, and implement lean principles as well as practice the Whirlpool leadership model every day.
  • Interact with all levels of the organization and practice excellent communication with associates, supervisors, peers, managers, as well as upper management, all in alignment with Whirlpool's Leadership Model.
  • Ensure that decisions support Integrated Supply Chain safety, quality, delivery, and cost goals.


Minimum Requirements:

  • Bachelor's Degree
  • Experience in a professional or academic internship in Supply Chain, Procurement, Operations, Business, or Manufacturing


Preferred Requirements:

  • 3+ years Supply Chain, Procurement, Operations, Business, Manufacturing  
  • Experience with SAP applications
  • Experience with continuous improvement programs, such as lean principles, Kaizen events, Kanban, Six Sigma, process mapping, value stream mapping, best method or work standards development
  • Work cooperatively with people at all levels of the organization
  • Critical thinking and diagnostic abilities to drive change on a consistent basis through the lean transformation
  • Vendor Management experience
  • Material Management and Material Requirements Planning (MRP) experience 
  • Work independently
  • Attention to detail, strong decision-making skills
  • Communication skills 
  • Experience in Google Chrome/Microsoft Office tools
  • Analytical skills, experience in correctly identifying where to work to improve part availability, reduce inventory/operating cost, and generate service part revenue
  • Organize data, present a compelling business case and recommendations
  • Demonstrated project management skills
  • Build strong relationships with internal process partners and suppliers
  • Manage ambiguity via strong analytical skills, critical thinking, and business acumen
  • Manage and execute multiple key activities and competing priorities
  • Develop technical capability to become a subject matter expert
  • Drive results through others



Connect with us and learn more about Whirlpool Corporation. 


See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, Linked In, Instagram and YouTube.


At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Nearest Major Market: Niles
Nearest Secondary Market: South Bend

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